{"id":1650,"date":"2026-09-19T11:40:23","date_gmt":"2026-09-19T02:40:23","guid":{"rendered":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/?p=1650"},"modified":"2026-09-19T11:40:24","modified_gmt":"2026-09-19T02:40:24","slug":"important-update-for-fall-2026-freshmen-residence-card-e-kyc-app-verification-issues","status":"publish","type":"post","link":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/important-update-for-fall-2026-freshmen-residence-card-e-kyc-app-verification-issues\/","title":{"rendered":"Important Update for Fall 2026 Freshmen: Residence Card e-KYC &amp; App Verification Issues"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If your Residence Card was issued <strong>after June 14, 2026<\/strong>, you might experience unexpected errors or rejections when applying for phone contracts or opening bank accounts through mobile apps and ATMs (such as ahamo, LINEMO, Yucho Bank App, and Seven Bank ATM).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is due to nationwide delays in updating system software for the new residence card format issued this summer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is affected?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mobile Carriers:<\/strong> Online verification (e-KYC) currently fails for <strong>ahamo<\/strong>, <strong>LP Mobile<\/strong>, and scanning via the <strong>LINEMO<\/strong> app.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Banking Apps\/ATMs:<\/strong> <strong>Yucho Bank (JP Bank) App<\/strong> and <strong>Seven Bank ATM<\/strong> account openings currently fail online verification for cards issued after June 14, 2026 (full system updates are expected around December 2026).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What should you do instead?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Apply In-Person: Visit physical carrier shops (e.g., Rakuten Mobile \/ Y!mobile near Shonandai Station) or bank counters in person with your physical Residence Card.<\/li>\n\n\n\n<li>Use Supported Online Providers: Providers like Rakuten Mobile (accepts new cards online), GTN Mobile, and Sakura Mobile support new cards or offer alternative verification methods.<\/li>\n\n\n\n<li>Check Live Compatibility Tracker: We have updated our guide on the AIS Hub with a live compatibility list so you can check which carriers and banks currently accept your card.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Read the full updated guide on AIS Hub:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-keio-sfc-ais-hub wp-block-embed-keio-sfc-ais-hub\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"18tt8CbBYS\"><a href=\"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/for-new-students\/bureaucracy\/\">Essential Bureaucracy<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cEssential Bureaucracy\u201d \u2014 Keio SFC AIS Hub\" src=\"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/for-new-students\/bureaucracy\/embed\/#?secret=2lQ4Dh4vOi#?secret=18tt8CbBYS\" data-secret=\"18tt8CbBYS\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Check this live tracker provided by <a href=\"https:\/\/setupinjapan.com\/\">Set Up in Japan<\/a>: <a href=\"https:\/\/setupinjapan.com\/residence-card\/online-verification\/\">https:\/\/setupinjapan.com\/residence-card\/online-verification\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your Residence Card was issued after June 14, 2026, you might experience unexpected errors or rejections when applying for phone contracts or opening bank accounts through mobile apps and [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[54,187,194],"tags":[],"class_list":["post-1650","post","type-post","status-publish","format-standard","hentry","category-giga","category-keio","category-student-life-keio"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"_links":{"self":[{"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/posts\/1650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/comments?post=1650"}],"version-history":[{"count":1,"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/posts\/1650\/revisions"}],"predecessor-version":[{"id":1657,"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/posts\/1650\/revisions\/1657"}],"wp:attachment":[{"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/media?parent=1650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/categories?post=1650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ais-official.sfc.keio.ac.jp\/hub\/wp-json\/wp\/v2\/tags?post=1650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}